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faq [2013/06/25 17:49] Stefan |
faq [2013/06/25 17:56] Stefan |
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| ==== Q: I've attached an external USB drive to the network drive. Where can I access the data? ==== | ==== Q: I've attached an external USB drive to the network drive. Where can I access the data? ==== | ||
| - | * Login as administrator, open the MyCloud file explorer, go to the **DEVICES** directory and look for **USB1-P1** or **USB2-P1**. The data of your USB drive will be inside one of these directories. If you don't see it and have only just connected the USB drive, wait a few more seconds and then click **Refresh** to scan for new devices. For more details, go to **[[howto#how_to_access_files_on_a_usb_drive|Support > How To Articles > How to access files on a USB drive]]**. | + | * Login as administrator, open the MyCloud file explorer and go to the **DEVICES** folder. The data of your USB drive will be inside this directory. If you don't see it and have only just connected the USB drive, wait a few more seconds and then click **Refresh** to scan for new devices. For more details, go to **[[howto#how_to_access_files_on_a_usb_drive|Support > How To Articles > How to access files on a USB drive]]**. |
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| - | <note>When two USB drives are connected simultaneously, the drive that has been mounted first is USB1 and the second one is USB2. If there are multiple partitions on a USB drive, it will label them with USB1-P1, USB1-P2, etc.</note> | + | |
| ==== Q: Why is the transfer rate for my USB drive so slow? ==== | ==== Q: Why is the transfer rate for my USB drive so slow? ==== | ||
