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setup_guide [2019/08/30 06:10] Stefan |
setup_guide [2019/09/02 01:17] (current) Stefan |
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| <note tip>If you don't know the local IP address of your device, login to your network router and lookup the IP address of your network drive in the DHCP log. As an alternative, you can use the [[login#finder_utility_on_windows|Finder Utility on Windows]] or the [[login#finder_utility_on_mac|Finder Utility on Mac]] to scan the local network for your network drive and find out the correct IP address. Once you know the correct IP address, copy and paste it into the URL field of your web browser.</note> | <note tip>If you don't know the local IP address of your device, login to your network router and lookup the IP address of your network drive in the DHCP log. As an alternative, you can use the [[login#finder_utility_on_windows|Finder Utility on Windows]] or the [[login#finder_utility_on_mac|Finder Utility on Mac]] to scan the local network for your network drive and find out the correct IP address. Once you know the correct IP address, copy and paste it into the URL field of your web browser.</note> | ||
| - | <note important>If you get the error **Device Offline**, enter the IP address of your network drive directly into the URL field of your web browser to open the login page instead. To further troubleshoot this error, make sure that your network router allows incoming traffic to your network drive. See **[[system_information_portal_server|Portal Server]]** and **[[system_information_portal_server#network_setup|Network Setup]]** for more information about how to setup remote access and also see our FAQ about the error **[[howto#how_to_troubleshoot_the_error_device_offline|Device Offline]]**.</note> | ||
| ===== Step 3 - HDD Setup ===== | ===== Step 3 - HDD Setup ===== | ||
